Services KAUP product service
We offer first-class services for our quality attachments: whether spare parts, professional technicians for repair and maintenance on site, training for regular care and ongoing maintenance of KAUP products.
Forklift truck attachments, stationary equipment for material handling and container spreaders from KAUP are known for their ease of use. Because the user-oriented design makes it possible for it to fulfil its intended use for years. That notwithstanding, it is normal that even KAUP products are subject to more or less heavy wear, depending on use. That can lead to delays in normal operations and even to breakdowns.
In order, however, to keep the downtime of an attachment, a stationary equipment for material handling or a container spreader as short as possible in this case, there is the qualified customer service from KAUP. Because, it doesn't matter whether it is replacement parts for an attachment, professional technicians for repair and maintenance, training for regular care or continual maintenance of the KAUP products: the more than 60 employees in customer service at KAUP are the professional contact for every user.
KAUP Service Hotline:
The KAUP service team is at your disposal 365 days a year, in urgent cases even outside normal business hours, for technical support but not for ordering spare parts.
Ordering spare parts is only possible during our business hours (Monday - Friday 7:00 to 17:00 CET).
The number of KAUP service hotline for technical support is: +49 6021 865 600.
Outside our business hours the following emergency e-mail address is also available: support@kaup.de
Maintenance & servicing
In-house technicians provide optimal care - throughout the life of the attachment. Because, we don't like long down-time.
Rental Service - Used Equipment
For testing, to bridge down-time, to cope with production peaks: KAUP has a quick, economical solution..
On-site services
Deformed forks or efficiency settings on attachments: our on-site services are more than just maintenance and repair.
Warranty claim form
You would like to submit your warranty claim for defects quickly and simply online? Please use the the KAUP online deficiency claim form.
Complaints management
Your opinion is the focus at KAUP! Use the different contact paths to the complaints management team at KAUP service center.
Call-back service
It doesn't matter whether if you ordering spare parts or requesting a service technician: Here is the direct contact to the KAUP Service Center.